So you’re preparing to implement SAP SuccessFactors software – congratulations! You are just a few weeks or months away from realizing the benefits of true digital transformation across your HR department that will make your organization more efficient, effective, and attractive to top talent than ever before.
Digital transformation does require a commitment to doing things differently, and not falling back into old habits (hence the word “transformation”). So, it should come as no surprise that you’ll likely need to approach this implementation differently compared to past deployments of traditional on-premise software. Whereas before, you needed to spend countless hours in meetings defining requirements and customizing software at great expense to align the software with how your business works, now you can simplify this process by adopting leading HR practices.
Using leading practices built into SAP SuccessFactors solutions not only helps ensure that your implementation is fast, successful, and low risk, but also gives you the opportunity to consider and try industry-proven HR processes. These processes can mature your organization and make it more mobile and employee-centric – qualities that millennials look for when evaluating companies looking to hire them. Equally important, by standardizing on a leading practices template, you can swiftly and cost-effectively harmonize processes globally while ensuring local compliance.
So what ARE leading practices? And how are they different from best practices? Let’s take a closer look.
Best practices can be defined as the most efficient (i.e., require the least amount of effort) and effective (i.e., deliver the best results) way of accomplishing a task. They are based on repeatable procedures that have proven to be highly effective over time for large numbers of organizations. Ideally, they also provide standard ways of doing things that help organizations stay compliant and add value to the business.
But customers who have successfully adopted SAP SuccessFactors solutions tell us the same thing: Tailor to your business. You don’t have to utilize best practices verbatim. You can and should adjust them to best fit your business. Make sure to account for your internal best practices as well. This is key because sometimes a best practice is not applicable or is inappropriate for a particular organization. Your goal is to balance the unique qualities of your organization with the best practices it has in common with other similar organizations.
The concept of leading practices better fits the reality of SAP SuccessFactors solutions transformation projects because it implies that the company culture, local legal requirements, and the current state of the technology are considered constraints for the organization implementing a leading practice. Leading practices are also considered “leading” only at a particular point in time; they are acknowledged to be continuously developing, and thus so are SAP SuccessFactors solutions.
I know what you’re thinking – My organization is so unique that no standard best practices will work for us. We need to customize everything. Right?
In our work with thousands of customers, not only do we have the visibility into what actually works in the real world, but along with our customers, we are defining real-world leading practices that are driving real business results. By considering leading practices with SAP SuccessFactors solutions, you are getting access to tangible, useful, and proven guidance that has been collected over years of helping over two million people become successful.
So considering them is a good idea!
In addition, leading practices are the springboard for your solution design and provide a framework for a cloud-based HR transformation. They allow you to benefit from the countless “lessons learned” by other companies like yours – without the risk, learning curve, and wasted time – and is by far the least expensive way to implement SAP SuccessFactors solutions. We’ve documented a good portion of this knowledge and experience in the Process Library for SAP SuccessFactors solutions and built it into our software as standardized processes that can be configured, if needed, to meet your unique requirements.
Leading practices provide other benefits as well. For example:
SAP has always tried to share leading practices to make its customers successful – both through SAP consultants and partners and resources such as the following:
The process library for SAP SuccessFactors solutions will be particularly valuable for you as you plan your implementation because it provides an end-to-end, in-depth business view of all processes supported and explains why they were designed as they are and how they can help you transform HR.
I encourage you to explore these valuable resources!
Learn more about leading practices and SAP Model Company for HR in this white paper, “Turning People Strategies into a Catalyst for Change: A Prescriptive, Preconfigured, and Leading-Practice Approach to HR Digitalization.”