Collaborative Project - PT Kino Indonesia - SAP AMC 2026

KICK-OFF ANNOUNCEMENT!

Great News from PT Kino Indonesia Tbk - SAP Annual Maintenance Contract (AMC/ATS) 2026

Customer Highlight:

PT Kino Indonesia Tbk, a leading multinational consumer goods company, has officially initiated its SAP Annual Maintenance Contract for 2026 in collaboration with PT Soltius Indonesia. This partnership ensures the long-term stability and optimal performance of Kino's mission-critical SAP systems through professional support and a structured management system. By leveraging expert technical and functional consultants, the company aims to minimize operational downtime and maintain a robust ERP foundation to support its diverse production and distribution activities.

Solutions Benefit for Companies:

PT Kino Indonesia Tbk has officially initiated the SAP Annual Maintenance Contract (AMC/ATS) for 2026 in collaboration with PT Soltius Indonesia. This project was formalized through a kick-off meeting aimed at securing commitment from all stakeholders, including the board of directors and the IT division, to ensure a seamless support transition. The scope of this contract covers comprehensive maintenance services for Kino’s existing SAP environment, including various legal entities and modules, with a clear support structure that operates from 8 AM to 5 PM on business days. The partnership emphasizes a structured management support system utilizing the SAP Solution Manager (Solman) platform for ticket tracking and regular SLA reporting.

PT Kino Indonesia Tbk is utilizing this implementation to ensure the long-term stability and optimal performance of its mission-critical SAP systems through professional third-party support. By entering into this Annual Maintenance Contract, the company gains access to Soltius’s expert technical and functional consultants who can provide rapid resolutions based on defined priority levels, ranging from "Very High" to "Low". This proactive maintenance approach allows Kino to minimize operational downtime, manage system upgrades more effectively, and focus its internal IT resources on broader digital transformation initiatives while maintaining a robust and reliable ERP foundation.

Soltius is honoured to be trusted and given the chance to contribute to the business and digital transformation journey.