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Dec 14, 2017 - Dec 15, 2020
How To Design Your Company’s Digital Transformation

The September issue of the Harvard Business Review features a cover story on design thinking’s coming of age. We have been applying design thinking within SAP for the past 10 years, and I’ve witnessed the growth of this human-centered approach to innovation first hand.  Design thinking is, as the HBR piece points out, “the best tool we have for … developing a responsive, flexible organizational culture.&...

Dec 7, 2017 - Dec 7, 2020
Open APIs for seamless integration and controlled costs

Things change. Businesses change – they adapt with the market, with customer demands, with new technology. Retail is one of the fastest moving markets and certainly has some of the most demanding customers. The balance of power has changed from retailers providing a service and customers having to accept it, to customers making clear demands about the levels and types of engagement that they want, and voting with their feet...

Nov 28, 2017 - Nov 28, 2020
IDC 2018 Predictions: If You’re Not In The Cloud, You’re Isolated From Innovation

IDC Research just released its top ten 2018 predictions, outlining why every company must operate like a digital-native enterprise. Frank Gens, IDC senior vice president and chief analyst, shared an expansive to-do list for CEOs, line-of-business and IT organizations during a webinar entitled, “IDC FutureScape: Worldwide IT Industry 2018 Predictions.”  His central message was that business is rapidly entering the Cloud...

Nov 27, 2017 - Dec 31, 2018
How CRM Software Can Save Time And Money

Time is a scarce resource, and successful business leaders must manage it as effectively as possible by focusing on tasks that cannot be automated. While there are certain business activities that you need to attend to personally, others—social media integration, inventory management, and customer tracking, for example—can be delegated to customer relationship management (CRM) software. Automating these functions will enable you to at...

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