span 1 span 2 span 3

Benefits of Using Open Source CRM Applications for Companies

The use of CRM software has now begun to be used by almost all companies, especially large-scale companies, for customer relationship management so that they are maintained properly. In this case, the open source CRM application has actually been around for a long time, but unfortunately there are still many who are hesitant to use it. For that, see the following review.


Difference between Open Source and Cloud CRM


CRM software is divided into two forms of systems, namely systems based on open source or on premise and cloud-based or online. For open source or on premise CRM, it is a type of CRM (Customer Relationship Management) software that is licensed for each buyer.


So in this case, the company means buying software licenses according to the number of responsible users. Later the system and database will be installed on the company's server. Where the software license is on time or only installed once, without any updates. If new modules are needed at a later date, the company can purchase additional licenses.


The difference between open source CRM applications and cloudCRM is that cloud-based CRM is a new concept in modern times. The CRM module on this system is not purchased by the company, but is subscribed to from the vendor's server. So the system is periodic billing, which you can access from anywhere and anytime online because the data is stored in the cloud.


Why Should CRM Open Source?


Many people have the wrong perception that open source CRM is a program that is less powerful than non-open source programs. In fact, you can get a cheaper price from a non-open source CRM with much better results. Here are some reasons why you should choose this application.


1. Professional Service Support


Commercial open source CRM applications are not much different from other non open source CRM products. Which one of these software has also been supported by various professional services, depending on the service you choose. Even general users can also get free help and input from online forums to message boards.


2. User Friendly


Open source CRM users agree that this application is much easier to use. Because the interface that is presented seems more familiar and user friendly. Where this open source-based CRM uses a web-based interface, so it doesn't require complicated learning and training to be able to use it.


3. Highly Scalable


Changing the scale or user size of open source CRM software is not difficult to do. Because the addition of this scale is generally not subject to significant additional costs. This is because the price of hardware and storage media is relatively affordable, while the software infrastructure is usually provided free of charge by the provider.


4. Full Features


Open source CRM has many features adequate for company needs, from URL tracker, data entry, address book and neatly stored details, email templates, calendars, discussion rooms, pipelines, to an integrated dashboard to view summary reports from all divisions. In addition, there are many more features of this open source CRM application.


Even in the latest CRM systems, there is also an open source CRM that operates in a cloud based environment. Thus giving you various conveniences in using the software for business needs. You can only get the best CRM software from Soltius Indonesia, which also provides maximum service for clients.


contact us to get more information or click the following link:  https://www.soltius.co.id/id/solutions-by-products/aplikasi-software-crm

Other News

Feb 7, 2024
How Advanced Planning and Scheduling Helps Manufacturers Streamline Production
Jan 30, 2024
Revolutionizing Business Operations in Indonesia: Soltius Indonesia's SAP Soluti...