Now you can spend less time managing your ERP system and more time on optimizing your business performance by employing our AMS that provides full support for existing ERP solutions such as SAP and SAP HANA.
As your SAP AMS provider, you are guaranteed access to our highly trained technical and functional experts as needed, commitment to resolve issues between customers and vendors, and a seamless transition from implementation to ongoing support. Our services also include:
- SAP Helpdesk and ticket resolution services to help receive and manage SAP support requests, ticket status reporting via ticket system, and resource allocation that ensures fast ticket resolution.
- Daily SAP maintenance inspections, performance analysis and tuning, trend reports, database back-ups and administration, troubleshooting, and system installations and migrations.
- Functional support such as SAP application configuration, answers to questions, troubleshooting, and training for staff.
- Strategic planning, best practices assessments, enhancements, and functional customization.